[ad_1]
Redditor Chojinki, recognized on the Play Retailer as developer Hashtiv, just lately informed the web a few tough time with Google’s developer assist staff regarding an app that was suspended from the Play Retailer. The app in query, Bit Coach – A Stay Cryptocurrency Simulator, acquired kicked out of the Play Retailer for spam. Chojinki acquired a nebulous e-mail with a hyperlink to a reasonably obscure coverage that his app didn’t violate any tenets of. In response, he reviewed his app along with the rules, and laid out precisely how every of the rules doesn’t apply to his app. Google stood by its unique determination, and the app remains to be not out there within the Play Retailer. In the meantime, Chojinki has been repeatedly referred to a mysterious “coverage staff” inside Google, and Bit Coach has been down for the reason that finish of Could.
Chojinki shared a few of his chat logs with ground-level brokers in Google. This staff is unable to assist resolve his challenge any additional past merely sending it out to the Coverage Staff, based on each chat logs that have been posted up. In a single chat, he states that his challenge has been forwarded earlier than. It doesn’t take for much longer for the agent, Mia, to say that if Chojinki had no different questions then she would finish the chat, regardless of him bombarding her with questions relating to the problems. He informed all of his frustrations to a different agent by the identify of Bella, and issues went equally, although Bella didn’t abruptly go away the chat. Chojinki acquired a bit flustered and requested Bella to notice on the forwarding file that the client has obtained no assist in any respect, and there’s nonetheless radio silence from each the coverage staff and Google at giant. It’s value noting that Chojinki’s different app, social networking software Hashtiv, remains to be up on the Play Retailer.
Google’s developer advocacy efforts assist to reward high builders and entice new expertise, however the firm has traditionally lacked on all fronts when it comes to support, at the least based on anecdotal proof from across the net. Within the case of developers, the coverage staff that may assist resolve points like this one has no official, direct methodology of being reached. Since there are a really giant variety of ways in which builders can get their apps thrown off Google Play and even get banned totally, it’s simple to see how this may grow to be very irritating, and even a damper on one’s livelihood, in brief order.
The publish Android Developer Gets No Help From Google Support appeared first on AndroidHeadlines.com |.
[ad_2]
Source link
